Federica Fania

Federica Fania

Location: DIBIT2 C1, Floor R, Room 25a

Administrative assistant, FRACTAL

Administration support and administrative assistance is key to the efficient operation of an organization. Ms. Fania performs a wide range of administrative and office support activities for the facility and its staff to facilitate the efficient operation of the facility of flow cytometry. Her attention to detail and strong customer service orientation are two of her greatest strengths.

Specifically, her tasks and skills include:

  • Answers, screens and transfers inbound phone calls
  • Performs general clerical duties
  • Maintains electronic and hard copy filing systems
  • Handles requests for information and laboratory data
  • Resolves administrative problems and inquiries
  • Prepares written responses to routine enquiries
  • Coordinates travel arrangements for the staff
  • Maintains office and lab supply
  • Prepares laboratory instrumentation renewal rentals
  • Prepares monthly reports of instruments usage by customers to request the payment
  • Takes care of new users access requests and arranges monthly FRACTAL course